If you own a car or truck that you feel
has a safety defect, you should not only contact your
dealer or repair shop for diagnosis and repair, you should also report the
problem to the
Hotline at the National Highway Traffic Safety Administration of the U.S. Department
Transportation. The DOT Auto Safety Hotline specializes in gathering information
about safety problems in motor vehicles and equipment and is your chance to help identify
these problems which sometimes lead to recalls. The Hotline can be dialed toll free at 1-888-DASH-2-DOT (1-888-327-4236).
In operation since 1975, the DOT Auto Safety Hotline is the Agency's "Single Point of Contact," where you can obtain information about motor vehicle safety, Child Safety Seats, vehicle importation and certification, and airbags. You may also speak with a consultant who will file a report on your vehicle's safety defect and provide you with recall and other valuable information. All of these services are available by mail or fax from the Hotline and through the Internet at www.nhtsa.dot.gov/hotline where you can now file your safety defect report online. Safety defects should also be reported to the dealer where the vehicle was purchased.