Nomination Criteria

Recognizing and rewarding individuals and teams annually for excellence in service to the State of Alaska Executive Branch and the citizens of Alaska

Co-Worker Recognition

Nomination Form

For employees who serve as a model of excellence for co-workers on a daily basis

Eligibility - Individual employees up to, and including, first line supervisors

Nomination Criteria

Role Model

Serves as a model of excellence to co-workers on a daily basis. Exemplifies integrity in public service. Chooses the right way, rather than the easy way. Consistently outstanding or admirable performance.

Supportive

Coaches and mentors co-workers and peers in an encouraging and positive manner. Demonstrates warmth, genuineness, empathy and positive regard for others. Nonjudgmental and accepting. Positive and empowered attitude.

Spirit

Personifies the spirit of the department as a whole and its mission. Consistently demonstrates support of mission and organizational goals. Champions mission to others both within and outside the department. Aligns personal and departmental needs.

Dependable

Advocates for work group and co-workers, demonstrates interdivisional support of co-workers and consistently values team over individual goals; goes above and beyond to help co-workers achieve team goals. Positively influences motivations.

Customer Service Excellence

Nomination Form

For employees who provide exceptional service to internal or external customers or clients

Eligibility - Individual employees and a team of two or more employees

Nomination Criteria

Positive Image

Enhances client/public’s perception of state employees and agencies by meeting or exceeding client/public’s immediate tangible, procedural and emotional needs. Consistently demonstrates respectful, equal and fair treatment of all internal and external customers.

Courteous Service

Always courteous and civil, even in tense, aggressive or hostile situations. Is sincere and appropriately empathetic with clients. Genuinely listens to, understands and considers customer concerns, complaints and ideas with the goal of providing assistance.

Service Excellence

Demonstrates understanding of internal and external customer needs. Consistently receives outstanding feedback. Delivers services accurately and on time. Suggests ways to improve processes to fill customer needs. Anticipates and then meets customer needs.

Performance

Balances needs of clients or public with agency needs. Consistently performs at an outstanding level. Services provided is accurate, timely and of the highest quality. Accuracy and attention to detail are exceptional.

Exceptional Performance

Nomination Form

For employees who demonstrate exceptional performance

Eligibility - Individual employees and a team of two or more employees

Nomination Criteria

Productivity

Achievement of significant improvements by resource allocation. Consistently considers availability of time, personnel and funds to efficiently yet effectively deliver services while reducing costs if possible.

Problem Solving

Incorporates innovative approaches to new and reoccurring problems. Anticipate scenarios and plan ahead to minimize disruptions or delays. Maintains an open mind towards solutions and minimizes communications barriers.

Creativity

Participates in activities that are highly original or creative. Generates new ideas and re-evaluates existing procedures to improve productivity. Demonstrates a willingness to go beyond the norm to achieve new perspectives.

Prioritize Objectives

Attains priorities of division, department or state objectives by identifying pertinent goals. Effectively formulates then implements strategies to achieve goals. Ability to balance and consider long term and short term.

Crisis Responder

Nomination Form

For employees who, by responding in a crisis, demonstrate exceptional commitment and competence resulting in the protection of public safety, health or the environment.

Eligibility - Individual employees and a team of two or more employees

Nomination Criteria

Determination in action

Conduct that is timely and bold.

Element of Risk

The level of risk or danger that presented itself.

Cooperation in action

Action taken to utilize available assets.

Effectiveness

The action taken results in the protection of public safety, health or the environment.

Innovation in Cost-Savings

Nomination Form

For an employee or team of employees whose innovative ideas or actions lead to greater efficiency and a cost-saving to the State of Alaska while maintaining or increasing quality of product or delivery of service.

Eligibility - Individual employees and a team of two or more employees.

Nomination Criteria

Innovative

Utilizes ‘outside the box’ thinking to create a unique method of providing a service or completing a project that results in a cost-saving to the State while maintaining excellence in the delivery of services or progress in completing a long- or short-term project.

Leadership

Maintains a positive attitude and is a workplace leader who takes the initiative and is able to gain support from coworkers, supervisors or the public in moving forward with an innovative, cost-saving idea.

Cost-Savings

Cost-savings / gain in efficiency is identifiable and practical with results that are demonstrable, whether on a large or small scale.

Perseverance

Actively took on the challenge of finding a new efficiency or cost-saving and used determination to visualize a potential efficiency or cost-saving and used communication skills to promote the idea to team members or coworkers.

Leadership

Nomination Form

For employees who demonstrate exceptional leadership qualities.

Eligibility - Employees up to but not including Commissioners, Deputy Commissioners, Assistant Commissioners, Chief of Staff, Deputy Chief of Staff, Director of the Office of Management and Budget

Nomination Criteria

Focus

Motivates others to dedicate themselves to achieving something great. Is humble and elevates everyone. Assertively articulate expectations and builds camaraderie.

Vision

Demonstrates a grasp on what success looks like and how to achieve it. Is capable of communicating the big picture and inspiring others to work in unison towards the goal.

Character

Reveals consistently trustworthy behavior. Observably driven and self-disciplined with willpower and commitment to doing the right thing. Builds excellence by example.

Competency

Displays reasoning and logic when making decisions. Continues to develop skills by taking on new challenges in the pursuit of department or division missions.