State of Alaska, Department of Administration, Division of Personnel and Labor Relations

Workplace Alaska

Applicant Help Guide

Click on the question to view the answer.

Recruitment System Information

When I try to create an account or update my e-mail address, I get a message stating "The e-mail you entered is already in use". What does that mean? I do not remember creating an account with

I received an 'Account is locked' message. I have waited longer than 30 minutes and it is still locked. What should I do?

I have forgotten my username. What should I do?

I have forgotten my password. What should I do?

I reset my password but I have not received an email yet. How long does it normally take?

I need a new password, but no longer have access to the email address from my account. What should I do?

Can I share my email address with another person?

Can I share my user account with another person?

Can I change my username?

How long do I have to work on my application?

I cannot get my work hours to show correctly in the Work History section - "Hours Worked Per Week".

When I go to, I see the old Workplace Alaska.

When I use my bookmark, it takes me to the old Workplace Alaska.

Vacancy Information

Which positions are filled through Workplace Alaska?

How do I learn about vacancies?

How do I apply for a position? Where do I submit my application?

What if I do not have access to a computer?

Can I fax my application?

What if I have technical problems submitting my application via the Internet?

Can I give my application package directly to the Hiring Manager?

How long will vacancies be open to apply?

Application Information

How is my application reviewed?

What do the minimum qualifications mean?

What if I do not want my former supervisor contacted?

What are the residency requirements for employment purposes?

How long does it take to fill a vacancy?

Will I be notified if I do not get the job?

What if my transcripts are from a foreign institution?

Are veterans entitled to a hiring preference?

Are severely disabled individuals entitled to hiring preference?

What is an incomplete application?

How do I ensure consideration for the position I have applied for?


  • Alaska Residents Only: Positions open only to Alaska Residents, as defined above.
  • All State Employees: Positions open only to all permanent employees currently working within the State classified service.
  • All Applicants: Open to all applicants who have a legal right to work in the United States.
  • CEA Employees Only: Positions open only to employees currently working or on layoff status from a position in the Confidential Bargaining Unit.
  • Classified Service: Defined by AS 39.25.100 as “The classified service consists of all positions in the state service not included in the exempt service or in the partially exempt service.”.
  • Convictions: A conviction is not absolute grounds for disqualification. The number, nature, recency, and relationship to the job applied for will be evaluated in reviewing the application. If convicted of a felony, you must provide a copy of the Judgment if requested.
  • Department Employees Only: Only permanent State employees currently working in, or laid off from, the classified service of the designated department of the recruitment may apply.
  • Exempt Employee - EX: Someone currently working in a position in the exempt service and is excluded by law from the regulations covering the State classified service. Appointments to exempt positions do not have to be made through Workplace Alaska process.
  • Full-time: Permanent year-round full-time employment.
  • Nonpermanent: Temporary work from as little as 30 days to one or two years. The hours worked per week can be a full-time or part-time schedule.
  • Nonpermanent Employee - NP: Someone currently hired in the State classified service to do a temporary job or to work on a special project.
  • Part-time: Permanent year-round part-time employment (less than 37.5 hours per week).
  • Partially-Exempt State Employee - PX: Someone currently working in a position excluded by law from some of the regulations covering the State classified service. Appointments to partially-exempt positions do not have to be made through Workplace Alaska.
  • Permanent State Employee - PE: An employee in the classified service who has completed a probationary period during their current period of service with the State of Alaska.
  • Probationary State Employee - PR: Someone who is working in a permanent full-time, permanent part-time, or permanent seasonal position who is currently serving an initial probationary period (“working test period” during which the employee’s work is closely observed and evaluated to see if he/she can do the job) in the State classified service.
  • Seasonal: Permanent work occurring annually of limited duration (for example, three months every summer).