AlaskaCare Health Plan Contacts

AlaskaCare – Plan Administrator

  • Telephone Numbers & Email
    • Toll Free (800) 821-2251
    • In Juneau (907) 465-4460
    • TDD (907) 465-2805
    • Fax (907) 465-3086
    • Email doa.drb.mscc@alaska.gov
  • Physical Address
    • State Office Building, 6th Floor
    • 333 Willoughby Avenue
    • Juneau, AK 99801
  • Mailing Address
    • State of Alaska
    • Division of Retirement and Benefits
    • P.O. Box 110203
    • Juneau, AK 99811-0203

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Aetna Concierge

  • Member Services
    Aetna.com
  • Customer Service, (855) 784-8646 Claims and Information TDD (800) 628-3323
  • 24-Hour Nurseline (800) 556-1555
  • Fax (859) 455-8650
  • Anchorage Office
    • 2525 C Street, Suite 205
    • Open 8–5 p.m. Monday–Friday, closed noon–1 p.m.
    • Anchorage, Alaska 99503
  • Juneau Offices
    • One Sealaska Plaza, Suite 305
    • Open 8–5 p.m. Monday–Friday, closed noon–1 p.m.
    • Juneau, Alaska 99801
  • Mailing Address

    • Medical Claims
    • Aetna Inc.
    • P.O. Box 14079
    • Lexington, KY 40512-4079

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Moda Health /
Delta Dental of Alaska

  • Modahealth.com
  • Member Services (855) 718-1768
  • TTY 711
  • Addresses

    • Physical Address
    • 601 S.W. Second Ave.
    • Portland, OR 97204
    • Mailing Address
    • P.O. Box 40384
    • Portland, OR 97240-0384

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OptumRx

  • Optumrx.com
  • Member Services (855) 409-6999
  • TTY 711
  • Fax (866) 713-6511
  • 24 hours a day, 7 days a week, 365 days a year
  • Mailing Address

    • Claims Address
    • P.O. Box 29044
    • Hot Springs, AR 71903
  • BriovaRx Specialty Pharmacy (855) 427-4682

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CHCS Services, Inc.

  • CHCS Portal

    Chcsservices.com
  • Member Services (888) 287-7116
  • Fax (866) 383-5821
  • Mailing Addresses

    • Mailing Address
    • P.O. Box 13431
    • Pensacola, FL 32591-3431

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