AlaskaCare Health Plan Contacts

AlaskaCare – Plan Administrator

  • Telephone Numbers & Email
    • Toll Free 800-821-2251
    • In Juneau 907-465-4460
    • TDD 907-465-2805
    • Retiree Fax 907-465-4661
    • Employee Fax 907-465-4668
    • Email doa.drb.mscc@alaska.gov
  • Physical Address
    • State Office Building, 6th Floor
    • 333 Willoughby Avenue
    • Juneau, AK
  • Mailing Address
    • State of Alaska
    • Division of Retirement and Benefits
    • P.O. Box 110203
    • Juneau, AK 99811-0203

Top of page

Aetna Concierge

  • Member Services
    www.aetna.com
  • Customer Service 800-872-3862
  • 24-hour Nurseline 800-556-1555
  • TTY 711
  • Anchorage Office
    • 4341 B Street, Suite 305
    • Anchorage, Alaska 99503
  • Juneau Offices
    • One Sealaska Plaza, Suite 305
    • Juneau, Alaska 99801
  • Other Telephone Numbers
    • Claims and Information 855-784-8646
    • Fax 859-455-8650
    • TDD 800-628-3323
    • Available Monday thru Friday, 7 a.m. - 6 p.m. AKST
  • Aetna Mailing Addresses

    • General Address
    • Aetna Inc.
    • 151 Farmington Avenue
    • Hartfort, CT 06156
    • Aetna Pharmacy Claims
    • Aetna Pharmacy Management
    • P.O. Box 52444
    • Phoenix, AZ 85072-2444
    • Mail-order drug ordering address
    • Aetna Rx Home Delivery
    • P.O. Box 417019
    • Kansas City, MO 64179-9892

Top of page

Moda Health / Delta Dental of Alaska

  • Member Services
    www.modahealth.com
  • Medical 877-605-3229
  • Dental 888-374-8906
  • TTY 711
  • Mailing Addresses

    • Physical Address
    • 601 S.W. Second Ave.
    • Portland, OR 97204
    • Mailing Address
    • P.O. Box 40384
    • Portland, OR 97240-0384

Top of page