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AlaskaCare Health Plan Contacts


Aetna concierge

(855) 784-8646

Fax (for medical claims): (859) 455-8650

TDD (for hearing impaired): (800) 628-3323

Monday through Friday, 7 a.m. to 6 p.m. AKST

24-hour Nurseline

(800) 556-1555

TDD/TTY: Dial 711

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Aetna Mailing Addresses

Aetna Medical

  • P.O. Box 14079
  • Lexington, KY 40512-4079

Aetna Pharmacy

  • Attention: Claim Processing
  • P.O. Box 52444
  • Phoenix, AZ 85072-2444

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Aetna Offices

Juneau

  • One Sealaska Plaza, Suite 305
  • Juneau, Alaska 99801

Anchorage

  • 4341 B Street, Suite 403
  • Anchorage, AK 99503

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Moda Health/Delta Dental of Alaska

(855) 718-1768

TTY: Dial 711

Mailing Address

  • P.O. Box 40384
  • Portland, Oregon 97240-0384

Physical Address

  • 510 L Street, Suite 270
  • Anchorage, AK 99501

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Past Claims Information

Claims filed with HealthSmart prior to 1/1/2014

Pharmacy claims filed with EnvisionRx prior to 1/1/2014

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AlaskaCare – Plan Administrator

Physical Address

  • State Office Building, 6th Floor
  • 333 Willoughby Avenue
  • Juneau, AK

Mailing Address

  • State of Alaska
  • Division of Retirement and Benefits
  • P.O. Box 110203
  • Juneau, AK 99811-0203

Telephone Numbers & Email

Toll Free
(800) 821-2251
In Juneau
(907) 465-4460
TDD for the hearing impaired
(907) 465-2805
Retiree Fax
(907) 465-4661
Employee Fax
(907) 465-4668
Email
doa.drb.mscc@alaska.gov

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