Open Enrollment 2017Frequently Asked Questions

Open Enrollment is now closed.

  1. When is Open Enrollment?
  2. How do I enroll?
  3. If I am unable to enroll online, can I submit my elections by paper form?
  4. Will I get new cards?
  5. Are there any changes to the health plan
  6. How can I get a current copy of the Health Plan booklet showing all plan changes?
  7. Are hearing aids covered under the AlaskaCare health plan?
  8. Will I be taxed on my health benefits?

When is Open Enrollment?

Open Enrollment for the AlaskaCare Employee Health Plan is November 2 through November 23 for the benefit year beginning January 2017.

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How do I enroll?

The enrollment process will be completed online. Everything you need to make decisions about your benefits and to change your enrollment selection is available at Alaska.gov/drb/OpenEnrollment, personalized information will not be sent to members.

Once you are ready to enroll, the Web site provides instructions to:

  • Login to your account – through your myRnB portal. Look for the myRnB button in the left column of any Division Web page.
  • View your current benefits and change your elections.
  • Review the dependents under your health plan and add or remove dependents as necessary.
  • Make sure you have provided your dependent's social security number. Under the individual shared responsibility provision of the Affordable Care Act (ACA), individuals must indicate their enrolled dependents, as well as themselves, have had a full year of qualifying health care coverage (called minimum essential coverage), qualify for an exemption, or pay a penalty when filing their income taxes. By providing your dependent social security numbers, we can report proof of minimum essential health care coverage to help you avoid the hassle of having to prove to the IRS that your dependents had coverage.

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If I am unable to enroll online, can I submit my elections by paper form?

Enrollments must be made online. If you experience technical difficulties while trying to enroll contact the Member Services Contact Center at 1-800-821-2251 or in Juneau at 907-465-4460 Member Services Contact Center Hours: Monday - Thursday 8:30 a.m. - 4 p.m. and Friday 8:30 a.m. - 3 p.m. Alaska Standard Time.

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Will I get new cards?

If you make changes to your health elections or to your beneficiary information, you will be mailed a new medical ID card from Aetna and a new dental ID card from Moda.

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Are there any changes to the health plan?

Yes, there are several important changes to the health plan that will take effective January 1, 2017. Please go to What’s New in 2017 for additional information.

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How can I get a current copy of the Health Plan booklet showing all plan changes?

A new plan booklet will be released on or before January 1, 2017, for the new benefit year.

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Are hearing aids covered under the AlaskaCare health plan?

Coverage for hearing aids is available under the Audio Plan (a sub-plan of Medical). Audio services pay a maximum benefit of $3,000 in a rolling 36 month period. A hearing aid (monaural or binaural) is a covered service if prescribed as a result of an otological (ear) or audiological (hearing) examination. This includes ear mold(s), hearing aid instrument, initial batteries, cords, and other necessary supplementary equipment as well as warranty, and follow-up consultation within 30 days following delivery of the hearing aid.

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Will I be taxed on my health benefits?

The plan meets the criteria under Internal Revenue Code §125 and its accompanying Treasury Regulations, which govern cafeteria plans as offered under the Select Benefits Health Plan. This allows for premiums that are taken from your pay check to be deducted prior to taxes being calculated.

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