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Contact Us

If you can't find the information you need on our website, please write, call, or email us. When contacting the division, please address your request to the appropriate section or unit. Please provide identifying information such as your social security number, date of birth, and whether you are active, retired, or inactive.

Pre-Retirement Services   Accounting Section   Divorce/Dissolution Unit
Assists members who have not applied for and are not receiving retirement benefits. Services include providing information regarding claiming service, service correction, vesting, retirement eligibility, estimates of future benefits, and other general plan information.   Responsible for maintaining the employee and employer records and member accounts in each of the defined benefit plans administered by the Division of Retirement and Benefits, producing financial statements and reports, and assuring compliance with the Internal Revenue Service requirements for defined benefit plans.   Assists members with claims under divorce, dissolution, and Qualified Domestic Relations Orders.
Retirement Processing Unit   Dependent Care Assistance Plan   Disability Unit
Assists members who are eligible and wish to commence their retirement benefits. Services include providing retirement packets to members, receipt of retirement applications, calculation of retirement benefits, and providing information regarding the status of retirement applications.   Responsible for the counseling of participants and the maintenance of individual accounts for Dependent Care Reimbursement Account. Ensures that the account operates in compliance with Internal Revenue Service requirements. (State of Alaska and participating subdivisions only.)   Assists members with claims for retirement disability benefits before the Retirement Boards.
Pension Adjustments Unit   Supplemental Annuity Plan   Survivor Benefits Unit
Assists members who have retired and have received at least one benefit check. Services include administration of the Alaska Cost-of-Living Allowance (COLA), Post Retirement Pension Adjustments (PRPAs), Retiree Return to Work, and Retirement Incentive Program (RIP) reemployment issues.   Responsible for the counseling of participants and the maintenance of individual accounts for the Supplemental Annuity Plan. Produces financial statements and ensures that the plan operates in compliance with Internal Revenue Service requirements. (State of Alaska and participating subdivisions only.)   Assists members, survivors, and/or beneficiaries regarding death benefits available when a member dies.
Retiree Payroll Section   Deferred Compensation Plan  
Assists members who have questions regarding their retirement distribution. Service includes questions on monthly benefit, 1099-R forms, tax withholding and W-4P forms, direct deposit, and address changes.   Responsible for the counseling of participants and the maintenance of individual accounts for the Deferred Compensation Plan. Produces financial statements and ensures that the plan operates in compliance with Internal Revenue Service requirements. (State of Alaska only.)    
Benefits Section   Anchorage Field Office  
Assists active and retired members with health, life, and disability insurance benefits, including enrollments, changes, and claims.
(907) 465-8600
  Located in the Robert B. Atwood Building in downtown Anchorage, the Anchorage Field Office assists members residing in the Anchorage and South Central area with a wide range of retirement counseling and technical services.