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PricewaterhouseCoopers Security Breach Update

January 18, 2012


Participants in the Public Employees' Retirement System and the Teachers' Retirement System, who were active or inactive employees, including retirees, in 2003 and 2004 affected by this breach, were given the opportunity to sign up for free monitoring services through Equifax pursuant to the settlement reached with PwC.

The original enrollment period for these services began February 12, 2010, and provided free monitoring services for a period of up to 2 years from when a participant first enrolled.

If you enrolled to receive the free subscription to monitoring services, Equifax will send you notice 30 days prior to expiration, that your subscription is coming up for renewal. This notice will be sent via email or the US Postal Service. Should you chose to continue your enrollment in Equifax's credit monitoring services, you will be asked to provide payment information, such as your credit/debit card number, expiration date and security code.

You will not be charged for continuing service unless you affirmatively agree to continue your enrollment and provide necessary payment information.

For additional information you can log into the Member Center or call your Equifax Customer Care Team at (866) 493-9795.

Equifax Services, Frequently Asked Questions


Was I affected by the breach?

The Pricewaterhouse Cooper (PwC) breach relates to participants in the PERS and TRS in 2003 and/or 2004 who were active or inactive employees, including retirees. You would have previously been sent a notice dated February 12, 2010, if we believed your name and personal information was included in the information that was lost.

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When does my coverage end?

The monitoring services were for two years from when you enrolled under the terms of the agreement with PwC. The last day you could enroll in these free services is Febuary 12, 2012.

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What is the cost to continue coverage?

Please contact Equifax for the terms, conditions and cost of continuing coverage. For additional information you can log into the Member Center or call your Equifax Customer Care Team at (866) 493-9795.

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Will Equifax begin billing me for services automatically?

You will not be charged for continuing service unless you affirmatively agree to continue your enrollment and provide necessary payment information (debit/credit card number, expiration and security code).

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Why was the coverage for only two years?

The Alaska Attorney General and PwC worked together to develop the plan for PwC to pay for either (1) at least two years of credit monitoring and identity theft protection from Equifax® for each individual affected by this incident or (2) a security freeze. PwC would not pay for both credit monitoring and identity theft protection and a security freeze. PwC would only pay for one of these options.

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Was it ever determined what happened to the lost information?

The information was never recovered.

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Did any fraudulent activity occur as a result of the breach?

There is no indication that any of the missing information has been misused, and we have not received any reports of identity theft that can be related to this breach. But you should continue to take precautions to guard against the possibility that your personal information may fall into the hands of an identity thief.

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Since the 2 year limit on the coverage was announced publicly, wouldn't a perpetrator simply wait until the coverage expired to commit fraud using this information?

You should continue to take precautions to guard against the possibility that your personal information may fall into the hands of an identity thief.

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