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APRVD: R.Castro 6.10.19

Member Service

When contacting the Division, please address your request to the appropriate section or unit.
Please provide identifying information such as your retirement identification number (RIN), date of birth, and whether you are active, inactive, retiring, or retired.

State Office Building 3D Vicinity Map

Office Locations

  • Juneau Office
    333 Willoughby Avenue
    6th Floor, State Office Building
    1-hour parking on Willoughby.
  • Anchorage Office
    550 W. 7th Avenue, Suite 1200
    Robert B. Atwood Building
  • Postal Address
    PO Box 110203
    Juneau, AK 99811-0203

Office Hours

  • Contact Center
    Mon-Thur: 8:30 a.m.- 4 p.m. (AK Time)
    Friday: 8:30 a.m. - 3 p.m. (AK Time)
  • Juneau Reception
    Mon-Fri: 8 a.m. - 5 p.m. (AK Time)
    Forms, Info, 15-minute Q&As
  • Anchorage Reception
    Mon-Wed: 8 a.m. - 4:30 p.m. (AK Time)
    Thur-Fri: 8 a.m. - 3 p.m. (AK Time)
    Walk-In: Mon-Fri: 12 p.m. - 1 p.m. (AK Time) - 15-minute Q&As
  • Counseling Services
    By Appointment Only

Contact Information

Office Closures

  • New Year's Day
    January 1st
  • Martin Luther King, Jr.’s Day
    January 21st
  • Presidents’ Day
    February 18th
  • Seward’s Day
    March 25th
  • Memorial Day
    May 27th
  • Independence Day
    July 4th
  • Labor Day
    September 2nd
  • Alaska Day
    October 18th
  • Veteran’s Day
    November 11th
  • Thanksgiving Day
    4th Thursday of November
  • Christmas Day
    December 25th
Page Last Modified: 07/23/21 08:44:23

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