Edit by BC 2/20/24


Counseling Services


Schedule an appointment to meet with a benefit counselor by teleconference or in-person if local.

The Division of Retirement and Benefits offers many options to help you achieve your retirement goals. We are dedicated to working with you to answer your retirement plan questions and prepare you for retirement readiness. You can call us toll-free at (800) 821-2251 or in Juneau at (907) 465-4460 and speak with a highly-trained Retirement Specialist who can answer your questions right over the phone. We also offer individual counseling appointments for a more in-depth view of your personal situation.

While walk-ins are accepted for submitting a retirement application, scheduling an appointment is highly recommended.

Appointments are available via phone or in person.

Schedule a future one-hour phone or in-person counseling appointment that fits your timeframe. These 60-minute appointments are designed to answer specific questions for members planning their upcoming retirement. Counselors will review the details of retirement estimates and health care options and discuss the transition from active or deferred member to retired member.

30-minute in-person (Juneau only) or phone appointments are also available to review and submit forms and documents or to submit a retirement application.

Any member can schedule a teleconference with a benefit counselor using the Online Counselor Scheduler link below, or contact the Member Education Center.

Schedule an Online/Phone Appointment...

With a Counselor
Online or Over Phone

1 hour

Schedule Appointment

Review & Submit
Retirement Application

30 minutes

Schedule Appointment

In-person appointments can be made to see a benefit counselor in the Juneau or Anchorage offices using the Online Counselor Scheduler links below, or contact the Member Education Center.

Anchorage

With a Counselor
In-Person

1 hour

Schedule Appointment

Juneau

With a Counselor
In-Person

1 hour

Schedule Appointment

Review & Submit
Retirement Application

30 minutes

Schedule Appointment

Review & Submit
Forms & Documents

15 minutes

Schedule Appointment

The reception desk is available during business hours to submit or pickup forms, review information, or to have general questions answered. If you need a review of your retirement, or have many questions that will take more than 15 minutes time it would be more beneficial for you to make an in-person or teleconference appointment by utilizing the Online Counseling Scheduler provided above.

Juneau Reception Hours
333 Willoughby Avenue, State Office Building, 6th Floor
Mon-Fri: 8 a.m.-5 p.m.
Forms, Info, 15-minute Q&As

Anchorage Reception Hours
550 W. 7th Avenue, Robert B. Atwood Building, Suite 1200
Mon-Wed: 8 a.m.-4:30 p.m.
Thur-Fri: 8 a.m.-3 p.m.
Walk-In: Mon-Fri: 12-1 p.m.
Forms, Info, 15-minute Q&As

Regional Counselors

photo of Natalia

Natasha Golovatiuk


Location:
Fairbanks

Physical Address:

550 West 7th Avenue, Suite 1200
Anchorage, Alaska 99501-3555

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 269-0280

Email:

Schedule Appointment
photo of Heather

Heather Anderson



Location:
Southwest

Physical Address:
550 West 7th Avenue,
Suite 1200
Anchorage, Alaska 99501-3555

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 269-0280

Email:

photo of Mark

Mark Rosier



Location:
Mat-Su

Physical Address:
550 West 7th Avenue,
Suite 1200
Anchorage, Alaska 99501-3555

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 269-0280

Email:

Schedule Appointment
photo of Stan

Stan Love



Location:
Northwest

Physical Address:
6th Floor State Office Building
333 Willoughby Ave. Juneau

Mailing Address:
P.O. Box 110203
Juneau, AK 99811-0203

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 465-3086

Email:

photo of Becky

Becky Sheridan



Location:
Anchorage

Physical Address:
550 West 7th Avenue,
Suite 1200
Anchorage, Alaska 99501-3555

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 269-0280

Email:

Schedule Appointment
photo of Kevin

Kevin Dunne



Location:
Southeast

Physical Address:
6th Floor State Office Building
333 Willoughby Ave. Juneau

Mailing Address:
P.O. Box 110203
Juneau, AK 99811-0203

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 465-3086

Email:

Counseling Team

photo of Marsha

Marsha Layton



Location:
Juneau

Physical Address:
6th Floor State Office Building
333 Willoughby Ave. Juneau

Mailing Address:
P.O. Box 110203
Juneau, AK 99811-0203

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 465-3086

Email:

Schedule Appointment
photo of Amanda

Amanda
Beebe-Bay


Location:
Juneau

Physical Address:
6th Floor State Office Building
333 Willoughby Ave. Juneau

Mailing Address:
P.O. Box 110203
Juneau, AK 99811-0203

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 465-3086

Email:

photo of Anthony

Anthony Brakes



Location:
Juneau

Physical Address:
6th Floor State Office Building
333 Willoughby Ave. Juneau

Mailing Address:
P.O. Box 110203
Juneau, AK 99811-0203

Phone:
Toll-Free: (800) 821-2251
Fax: (907) 465-3086

Email:

Schedule Appointment
Page Last Modified: 02/26/24 17:12:06