Edit by LM 1/18/24


Partner Contacts


Contact information guide for all our service partners for our Retirement and Healthcare plans.

Empower Retirement

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Akdrb.com

  • Retirement Services,
    Education & Investment Advice:

    (800) 232-0859
  • Deferred Compensation Catch-Up:
    (800) 526-0560 (toll-free)
    (907) 276-1500 (in Anchorage)
  • Email:
    Note: Please do not include any confidential or personal account information with your email.

Anchorage Office: Mon-Fri: 8 a.m. - 5 p.m., appt. only.
3601 C Street, Suite 742, Anchorage, AK 99503

Aetna Concierge

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Aetna.com

Medical Claims: Aetna Inc.
P.O. Box 14079, Lexington, KY 40512-4079

Juneau Office: Tues-Thurs: 9 - 11 a.m. & 12 - 4 p.m.
One Sealaska Plaza, Suite 305, Juneau, AK 99801

Anchorage Office: Tues-Thurs: 9 - 11 a.m. & 12 - 4 p.m.
2525 C Street, Suite 205, Anchorage, AK 99503

Both locations welcome walk-ins or call (800) 784-8646 to schedule an appointment.
Closed Monday & Friday

Delta Dental

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DeltaDental.com

  • Member Services:
    (855) 718-1768
    Mon-Fri: 6:30 a.m. - 4:30 p.m. (AK Time)

Physical Address:
601 S.W. Second Ave., Portland, OR 97204

Postal Address:
P.O. Box 40384, Portland, OR 97240-0384

Optum Rx

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OptumRx.com

Commercial Claims:
P.O. Box 350334 Dallas, TX 75265-0334
Medicare Part D/ EGWP Claims:
P.O. Box 650287 Dallas, TX 85265-0287

Inspira Financial
(formerly Payflex)

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InspiraFinancial.com

VSP

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VSP.com

  • Member Services:
    (800) 877-7195
    Mon-Fri: 4 a.m. - 7 p.m. (AK Time)
    Sat-Sun: 6 a.m. - 7 p.m. (AK Time)
  • Hearing Impaired TDD:
    (800) 428-4833

MetLife

MetLife Login

MetLife.com

Surgery Plus

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SurgeryPlus.com

  • Member Care Advocate:
    (855) 715-1680
    Mon-Fri: 4 a.m. - 7 p.m. (AK Time)

Wellcove by CHCS

Postal Address:
P.O. Box 13431, Pensacola, FL 32591-3431

Teladoc

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Teladoc.com

Hinge Health

Benefitfocus

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Benefitfocus.com

  • Member Care Advocate: (844) 939-0543
Page Last Modified: 03/03/24 22:47:15