The State of Alaska Voluntary Supplemental Benefits (VSB) plan includes life insurance, critical illness, and long & short-term disability. The VSB plan is administered by MetLife and enrollment is managed by Benefitfocus.
Contacts
MetLife Customer Service Contacts
- General: (800) 438-6388
- Life Claims: (800) 638-6420
- Disability Claims: (800) 300-4296
- Metlife
MetLife is here to support all your VSB needs. Learn about each benefit by visiting metlife.com/stateofalaska . There you will find in depth plan information and helpful videos on each benefit. If you have questions about your VSB options or claims, please contact MetLife.
Benefitfocus Contact Information
- Phone: (844) 939-0543
- Email:
- Benefitfocus
Benefitfocus offers benefits administration on a single platform, simplifying benefit enrollment for everyone. They also provide a mobile app for accessing your benefit information on the go. For enrollment assistance, please contact Benefitfocus.
Documents
MetLife Insurance Certificates
Premium Sheet
Videos
Eligibility
The following employees are eligible to participate in Voluntary Benefits:
- State employees except members of the Labor, Trades and Crafts (LTC) unit, the Teachers’ Retirement System (TRS), on-call employees, temporary legislative employees, employees of the National Guard (including Emergency Guard), short term non-permanent employees, student interns, leased employees, and emergency employees hired for natural disasters, including emergency firefighters.
- Employees of a participating political subdivision covered under the terms of the political subdivision’s participation agreement.
Enrollment in any plan is optional—choose only the plans and coverage levels that meet your needs. Premiums are paid through payroll deductions and are subtracted from gross wages before taxes are deducted—an added advantage to the plan. Please note, some restrictions apply for life insurance premiums.
Beginning August 1, 2023, employees have access to the State of Alaska’s discount (10%) with MetLife Pet Insurance. Each policy is individualized, and MetLife Pet Insurance is the place to go with any and all questions related to this benefit.
Please reach out directly to MetLife for all questions related to Pet Insurance. Their friendly pet advocates are here to help you get on the right track!
MetLife Pet Insurance
To get a quote and/or enroll, visit metlife.com/getpetquote or call 1-800-GETMET8. You can also log into your Benefitfocus Marketplace account.
In case you didn’t already know, MetLife is one of the largest providers of pet insurance in the United States with approximately 7,200 group policies and 80,000 individual policies in-force. MetLife’s pet insurance product offers a slate of benefits that can be customized for each individual policy holder. A member can choose from several benefit reimbursement levels, deductible amounts, annual benefit limits, and more. Coverage provisions could include:
This group life plan is offered at no cost to the employee.
- Up to 100% reimbursement for veterinarian costs including medications,
- The choice to visit any licensed US veterinarian,
- 24/7 access to telehealth concierge service,
- Optional preventive care coverage,
- Coverage of pre-existing conditions,
- Veteran’s discount,
- Family plans that cover multiple pets on one policy,
- 100% policy portability if an employee leaves state/poli-sub service
The program is 100% financially supported by member-paid premiums. All policies purchased through the State’s partnership with MetLife will receive a 10% discount on your monthly premiums and are eligible to receive a preexisting condition waiver. Premiums are unique for each animal based on breed, age, location, and selected coverage amounts and will be paid directly to MetLife.
Check out these resources to learn more about MetLife Pet Insurance:
- How Pet Insurance Works
- Coverage and Exclusions
- Is Pet Insurance Worth It?
- Pet Insurance FAQ's
- How to Enroll Video
- How to Enroll Guide
The MetLife Pet app is available to all MetLife Pet Insurance policyholders and can be downloaded for free directly from the Apple App Store and Google Play.