State of Alaska, Department of Administration, Enterprise Technology Services

Departments >  Administration > ETS > Services > Cisco Telephones

Telephones (Cisco VoIP)

How To


Telephone Instructions

On-Line Video Training


(Available inside State Network Only)

VoiceMail Instructions

Note: Not all features may be available or used in your Unity installation, for example:  deleted messages cannot be reviewed or retrieved.

Unified Contact Center (UCCX) was IP Contact Center (IPCC)

If you are having a problem or technical issue, please call the State of Alaska Service Center at 1-888-565-8680