State of Alaska, Department of Administration, Enterprise Technology Services

Administration > ETS > Services > Cisco Telephones >  Cisco CallManager User Options

Telephones  (Cisco VoIP)

CISCO CALLMANAGER USER OPTIONS

You are able to customize your phone or alter phone settings by going online and logging on to the Cisco CallManager User Options web page.

From this page you can:

  • Forward calls to a different number
  • Update speed dials
  • View the user guide for your phone
  • Alter your personal address book
  • As well as other options

To Log In to the User Options Web Page

  1. Access the Internet
  2. Follow these links to your call manager logon web page.
  3. Enter User ID:   (this is your primary extension number) i.e.: 2695900
  4. Enter password (default password is: 1 2 3 4 5)
  5. Click Log on


    The Cisco CallManger User Options Menu page will appear
    Call Manager Screen Shot
  6. Click one of the options above to continue. Possible options are as follows:

    TO CALL FORWARD:

    1. Select: Forward All Calls To A Different Number
    2. Check the boxes for lines to be forwarded
    3. Check the Voice Mail option or enter a Forwarding Number
    4. Click: Update

    NOTE: Forwarded phone will not ring

To Cancel Forwarding clear the checked box

TO USE THE PERSONAL ADDRESS BOOK and FAST DIALS

  • Configure Your Personal Address Book

    1. Select: Configure your CISCO Personal Address Book
    2. Select: Add a New Entry
    3. Complete entries as desired, an asterisk (*) identifies required fields.
    4. Click Insert.
    5. Click Update. You may then:
      • Press Add a New Entry for additional entries
      • Press Fast Dials to go to Fast Dials option

  • Search for a User

    1. Select: Configure your CISCO Personal Address Book
    2. Begin to enter either first or last name in option field
    3. click Find

  • Edit Entries

    1. Select: Configure your CISCO Personal Address Book
    2. Search for the User, then click Find
    3. Click on the entry to edit and make changes
    4. Click Update

  • Add a New Fast Dial Entry

    1. Select Configure your CISCO Personal Address Book
    2. Click Fast Dials
    3. Click Unassign to assign a New Entry
    4. Check Personal Book Address Book Entry OR Enter a directory number
    5. If necessary select a telephone number from the drop down box
    6. Click Insert

TO CHANGE YOUR PASSWORD:

Select the Change your Password option, and follow the instructions.
(NOTE: Be sure to remember your password. If you forget your password, you will need to call the Help Desk.)

TO VIEW THE USER GUIDE FOR YOUR PHONE

  1. Select: View the User Guide for your phone
  2. The User Guide Appears (see example).
Call Manager Screen shot for first page of User Guide

PDF Version of this page for printing