State of Alaska, Department of Administration, Enterprise Technology Services

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Telephones (Cisco VoIP)

Checking Voicemail Without Messaging Key

How to check your messages if you don't have a MESSAGE key:

If you don't have a message key on your phone, you will need to call the voicemail pilot to check your messages.
  1. Dial your direct number (wait for answer)
  2. Press the Asterisk *
  3. Enter 7-digit extension #
  4. Enter your PIN & #
OR
  1. You can dial one of the following numbers:
    • Juneau –523-8799
    • Anchorage - 865-1999
    • Fairbanks – 328-6799
  2. Press the Asterisk * 
  3. Enter 7-digit extension #
  4. Enter your PIN & #