State of Alaska, Department of Administration, Enterprise Technology Services

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Telephones  (Cisco VoIP)

How to transfer a call to someone’s voicemail

  1. While on a call, Press the transfer key to start the transfer process
  2. Dial ** + 7 Digits to reach the intended mailbox
  3. Once the call is connected to the mailbox, Press the transfer key again to finish the transfer
  4. The caller will be transferred to the intended mailbox