Contact Us

Executive Officers

Chief Information Officers (CIOs) are the organization executives responsible for the management, implementation, and usability of information and computer technologies.

Bill Smith

Chief Information Officer

bill.smith@alaska.gov

Niel Smith

Deputy Chief Information Officer

niel.smith@alaska.gov

Chief Technology Officers

Chief Technology Officers (CTOs) serve as principal advisors to the Chief Information Officer (CIO) and are responsible for directing activities and performance of a major functional subdivision of the organization.

Chief Information Security Officer (CISO) (Acting)

Leonard Robertson
(907) 465-1193
leonard.robertson@alaska.gov

Chief Workforce & Financial Officer

Colin Amundson
907-269-5651
colin.amundson@alaska.gov>

Chief Technology Officer - Service Management

Russell Kunibe
(907) 465-3045
russell.kunibe@alaska.gov

Chief Technology Officer - Operations

Chris White
(907) 465-5755
christopher.white@alaska.gov

Manager for Department Technology Officers (Acting)

Niel Smith
(907) 891-4530
Niel.Smith@alaska.gov

Department Technology Officers

Department Technology Officers (DTOs) serve as a primary technology point of contact within each department. They ensure that IT procurements are in compliance with established standards and review waiver requests.

Department of Administration (DOA)

Kelly Swearingin
(907) 465-2866
kelly.swearingin@alaska.gov

Department of Commerce, Community and Economic Development (CED/DCCED)

Zachary Essary (interim)
907-465-5638
zach.essary@alaska.gov

Department of Corrections (DOC)

Craig Bergquist
(907) 465-8261
craig.bergquist@alaska.gov

Department of Environmental Conservation (DEC)

Ryan Kendall
(907) 268-6732
ryan.kendall@alaska.gov

Department of Education and Early Development (EED/DEED)

Paul Krous
(907)269-6812
paul.krous@alaska.gov

Department of Family and Community Services (FCS/DFCS)

Keith Lewis
907-334-2326
keith.lewis@alaska.gov

Department of Fish and Game (DFG/ADFG)

Jerry Kung
(907) 269-0151
jerry.kung@alaska.gov

Office of Governor Mike Dunleavy

George Midvag
(907) 269-7482
george.midvag@alaska.gov

Department of Health (DOH)

Myria Shakespeare
(907) 465-8214
myria.shakespeare@alaska.gov

Department of Labor and Workforce Development (DOL/DOLWD)

Karen Lechner
(907) 465-5282
karen.lechner@alaska.gov

Department of Law (LAW)

Jennifer McCaul
(907) 269-6646
jennifer.mccaul@alaska.gov

Department of Military and Veteran Affairs (MVA/DMVA)

Kris Laubenstein
907-428-7233
kris.laubenstein@alaska.gov

Department of Natural Resources (DNR)

Patty Robinson
(907) 269-8860
patty.robinson@alaska.gov

Department of Public Safety (DPS)

Ted Johnston
(907) 269-5255
ted.johnston@alaska.gov

Department of Revenue (DOR)

Brian Brubaker
(907) 269-4528
brian.brubaker@alaska.gov

Department of Transportation & Public Facilities (DOT/DOTPF)

Vince Yelmene
(907) 334-5911
vince.yelmene@alaska.gov

State of Alaska IT Helpdesk Contact Info

These State of Alaska IT HelpDesk contacts were previously called "DEDPAs" - Departmental Enterprise Directory Password Administrators.

Alaska Court System (ACS)

Court System Helpdesk
(907) 264-8212
helpdesk@akcourts.us

Alaska State Legislature (LEG)

Legislative Affairs Agency (LAA) HelpDesk
(907) 465-4357
helpdesk@akleg.gov

Legislative Audit (LEG Audit)

Charles Clark
(907) 465-3830
charles.clark@akleg.gov

Legislative Finance (LEG Finance)

Legislative Finance Help Desk
(907) 465-5554
LegFin.HelpDesk@akleg.gov

Office of the Governor (GOV)

GOV IT Helpdesk
Anchorage (907) 269-7482
Juneau (907) 465-3874
gov.ithelpdesk@alaska.gov

Department of Administration (DOA)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-2099 | (907) 465-2099

Department of Commerce, Community, and Economic Development (CED/DCCED)

Agency HelpDesk
Commerce HelpDesk
(907) 465-5465
commerce.support@alaska.gov

Department of Corrections (DOC)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-7355

Department of Education and Early Development (EED/DEED)

Agency HelpDesk
eed.tech@alaska.gov
(888) 565-8680

Department of Environmental Conservation (DEC)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-1075

Department of Family and Community Services (FCS/DFCS)

Agency HelpDesk
ITS HelpDesk
Juneau (907) 465-8200 | Fairbanks (907) 451-3125
Anchorage (907) 269-3444 | Toll-Free 1 (888) 484-5763
hss.itshelp@alaska.gov

Department of Fish and Game (DFG/ADFG)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 267-2400
Includes Commercial Fisheries Entry Commission (CFEC)

Department of Health (DOH)

Agency HelpDesk
ITS HelpDesk
Juneau (907) 465-8200 | Fairbanks (907) 451-3125
Anchorage (907) 269-3444 | Toll-Free 1 (888) 484-5763
hss.itshelp@alaska.gov

Department of Law (LAW)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-4629

Department of Labor and Workforce Development (DOL/DOLWD)

Agency HelpDesk
Labor HelpDesk
(907) 465-4895
dol.help@alaska.gov

Department of Military and Veterans Affairs (MVA/DMVA)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 428-7241

Department of Natural Resources

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-8831

Department of Public Safety (DPS)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 269-5678

Department of Revenue (DOR)

Enterprise ServiceDesk
AlaskaNow Portal
1 (888) 565-8680

Department of Transportation and Public Facilities (DOT/DOTPF)

Enterprise ServiceDesk
AlaskaNow Portal
(907) 334-2525

Alaska Commission on Postsecondary Education (EED/DEED ACPE)

Agency HelpDesk
(907) 465-6745
EED.ACPE-PCHelp@alaska.gov

Alaska Industrial Development and Export Authority (CED/DCCED - AIDEA)

Terence Cato
(907) 771-3041
tcato@aidea.org

Ted Stevens Anchorage International Airport (DOT/DOTPF TSAIA)

Agency HelpDesk
(907) 266-2625
dot.aia.it.support@alaska.gov
We are here to assist you. Feel free to reach out.