State of Alaska, Department of Administration, Enterprise Technology Services

Departments >  Administration > ETS > Operations  > Service Support Contacts

Operations Service Support Contacts

ETS Operations Operators 24 X 7 -
Juneau Data Center
(907) 465-5748
  Anchorage Data Center (907) 269-6721
Network and Systems Management Chris White (907) 465-5755
Service Level Management Chris White (907) 465-5755
Automation Point and Notification Manager Chris White
Luke Potts
Will Ryan

(907) 465-5755
(907) 269-5774 (907) 465-2231

ZEKE/ZEBB Luke Potts
Will Ryan
(907) 465-5756
(907) 465-2231
Mobius Luke Potts
Will Ryan
(907) 465-5756
(907) 465-2231
Operations Functional Areas of Service
Availability and Event Management Chris White (907) 465-5755
Output Management Will Ryan (907) 465-5755
Mainframe Workload Luke Potts (907) 465-5756
Media Management Eric Essary
Chris White
(907) 465-5751
(907) 465-5755
Problem Management Chris White (907) 465-5755
Strategic Planning Chris White (907) 465-5755
Facilities Chris White
Eric Essary
(907) 465-5755
(907) 269-5751
Data Center Contact List
Fairbanks Regional Office Building (FROB) Michael Bratten
Building maintenance manager
907-451-2906
ETS Contact: Joe Kelly (907) 451-2847
Fairbanks Peger Road ETS Contact:
Joe Kelly
(907) 451-2847
DPS occupant contact:
Rick Judd
(907)269-5708
Anchorage 5900 Tudor Road ETS contact:
David Moore
(907)269-5772
Anchorage Data Center ETS Contact:
Janelle Mullen

GCI Contact: Karl Davis

(907) 269-5774

(907) 868-7050

Anchorage Atwood Building ETS contact:
Selena Dobbs
(907) 269-6718
Juneau Data Center ETS Contact:
Chris White
Eric Essary
(907)-465-5755

(907)465-5751
Business Process Views
Business Requirements/Criteria Development Chris White (907) 465-5755
Messages and Actions Luke Potts
Chris White
(907) 465-5748
(907) 465-5755
Help Desk SDM
Unicenter ServicePlus Service Desk Nick Lindegaard (907) 465-6901