State of Alaska, Department of Administration, Enterprise Technology Services

Departments >  Administration > ETS > Operations  > Service Support Contacts

Operations Service Support Contacts

ETS Operations Operators 24 X 7 -
Juneau Data Center
(907) 465-5748
  Anchorage Data Center (907) 269-6721
Network and Systems Management Chris White (907) 465-5755
Service Level Management Chris White (907) 465-5755
Automation Point and Notification Manager Will Ryan

(907) 465-2231

ZEKE/ZEBB Will Ryan (907) 465-2231
Mobius Will Ryan (907) 465-2231
Operations Functional Areas of Service
Availability and Event Management Chris White (907) 465-5755
Output Management Will Ryan (907) 465-5755
Mainframe Workload Will Ryan (907) 465-5755
Media Management Eric Essary
Chris White
(907) 465-5751
(907) 465-5755
Problem Management Chris White (907) 465-5755
Strategic Planning Chris White (907) 465-5755
Facilities Chris White
Eric Essary
(907) 465-5755
(907) 269-5751
Data Center Contact List
Fairbanks Regional Office Building (FROB) Keith Gaudin
Building maintenance manager
907-451-2906
ETS Contact:
Kyle Davison
(907) 451-5259
Fairbanks Peger Road ETS Contact:
Kyle Davison
(907) 451-5259
DPS occupant contact:
Rick Judd
(907)269-5708
Anchorage 5900 Tudor Road ETS contact:
David Moore
(907)269-5774
Anchorage Data Center ETS contact:
David Moore
(907)269-5774

GCI Contact:
Karl Davis

(907) 868-7050

Anchorage Atwood Building ETS contact:
Selena Dobbs
(907) 269-6718
Juneau Data Center ETS Contact:
Chris White
Eric Essary
(907)-465-5755

(907)465-5751
Business Process Views
Business Requirements/Criteria Development Chris White (907) 465-5755
Messages and Actions Eric Essary
Chris White
(907) 465-5751
(907) 465-5755
Help Desk SDM
Unicenter ServicePlus Service Desk Mike Papenberg (907) 465-5771