State of Alaska, Department of Administration, Enterprise Technology Services

Departments >  Administration >  ETS > Record Update Procedure

Record Update Procedure

If you need to have the information in your directory record changed or corrected then please follow the below instructions based on what information needs to be corrected.

Phone Number

Employees can log in to Employee Self Service (ESS) ( to update their Work Phone listed under Address > Contact Information.

  1. Login to ESS
  2. Go to My Info
  3. Go to Address
  4. Click Modify
  5. Expand Contact Information section
  6. Enter Work Phone
  7. Click Submit

Once this document has been submitted the updated Work Phone should get posted to the employee directory the following day.
If you are having trouble accessing ESS please contact the IRIS Help Desk at or 465-5555.
For more information about using ESS please contact the Employee Call Center at or 465-3009.

Email Address

Please contact your Department IT staff for email address questions. A list of Departmental Enterprise Directory Password Administrators (DEDPA) is available at (

Name Change

For an official name change request please submit the appropriate paperwork using the MYEICF document in ESS/IRIS or by sending the forms to your Payroll Contact. Below are contact phone numbers if you have questions about this process.

  • Court employees – 264-8242
  • DOT employees – 465-1471
  • General employees (DOA, DOL, LAW, CED, EED, DOR) – 465-4120
  • Governor’s Office – 465-3897
  • HSS employees – 465-4140
  • Legislative Affairs Agency – 465-3854
  • Public Protection (DOC, MVA, DPS) – 465-5977
  • Resources (DEC, DFG, DNR) – 465-8287

Other Changes

For any other changes please work with your Administrative Services staff to submit the appropriate paperwork to your Payroll staff.
For other information needs you may have, please contact the Employee Call Center at or 465-3009.