The USD login screen requires your Enterprise username and password. Username format is usually: ("1st initial" "2nd initial" "last name").
Password Help: If you do not know your Enterprise username and password, contact the correct Agency person from this list: Agency Password Administrators
Employee Training (6.5 MB PDF)
Basic customer instructions for creating new, adding comments and searching requests and service orders in Unicenter Service Desk (USD).
If you have trouble accessing this PDF document please contact the help center at 1-888-565-8680, Option #4.