If you receive this message, it means that there is an account associated with that particular e-mail address. You may have applied with an agency in the past that is a NEOGOV customer (The Municipality of Anchorage is a customer, for example). Your information is retrievable and can be accessed by following the forgotten username and password steps as seen below.

For security reasons, too many unsuccessful login attempts will lock your account temporarily. If you have waited the specified amount of time, and it is still locked, you may unlock the account by requesting to reset the password. Select the "Reset Password" link, enter your e-mail address and answer the verification question , then click on "Reset Password".

Click on "Forgot Username" link under the sign-in fields or you can use your email address instead of your username to login.

Click on "Reset Password" under the sign-in fields to reset your password. You will need to provide the email address that you used to set up your account in order to reset your password.

Password reset emails are sent immediately but delivery can depend on your email provider. Be sure to check your spam/junk mail folder if you do not see the e-mail in your inbox. If you still have not received the e-mail, add the e-mail address noreply@governmentjobs.com to your Contacts. If it still is not received, contact technical support at your e-mail service provider to determine if the reset password e-mail is being filtered out or blocked.

If you do not have access to the email address listed on your account, there is no way to create a new password. Our staff does not have access to user passwords and are unable to edit/update email addresses. You will need to create a new account with a valid email address.

No. Every user account must have a unique email address.

No. Each applicant must have their own account.

No. Once established, a username cannot be changed.

The system automatically times out after 30 minutes. The ‘Questions’ page saves automatically every 30 seconds so you don’t have to worry about losing that information . Otherwise you can click ‘Save’ at the bottom of the page you are working on. All of the information that you have entered up to that point is stored.

The field for how many hours a week you work will only accept whole numbers. If desired, you can note the exact number of hours in the Duties Summary.

If you see the old Workplace Alaska homepage, you need to clear your cache. To clear your cache, visit our instruction page at http://doa.alaska.gov/dop/workplace/instructions/.

You need to delete your old bookmark and create a new one. The old bookmark directs you to an outdated link. To create a new bookmark, visit our instruction page at http://doa.alaska.gov/dop/workplace/instructions/.

All positions within the Classified Service with the State of Alaska are filled through Workplace Alaska with the following exceptions:

• Some nonpermanent positions are filled without public notice;
• Positions range 9 and below can be filled through the Alaska Job Centers with the Department of Labor and Workforce Development;
• Positions in the Labor, Trades, and Crafts Unit are filled through the Public Employees Local 71 hiring hall;
• Partially and fully exempt positions within the Executive Branch may be filled through Workplace Alaska.

Additionally, you may find positions for the Legislative Branch, Alaska Court System, Alaska Railroad, and Governor’s Office.

Use one of the sources below to find out about vacancies:

• View job postings on the Internet at http://workplace.alaska.gov. Click on “All Job Openings” on the right side of the page to view the job postings;
• Department of Labor’s ALEXsys job bank at http://jobs.alaska.gov;
• Call the Workplace Alaska Jobs Line at (800) 587-0430 (statewide) or (907) 465-4095/4430 (Juneau and out-of-state callers);
• Newspapers such as Anchorage Daily News, Fairbanks Daily News Miner, and Juneau Empire also advertise vacancies;
• Fill out a Job Interest Card at http://workplace.alaska.gov. Click on “Sign Up for Job Alerts” on the right side of the page and select the categories for jobs you are interested in and fill out the contact information to be informed of future job openings for that category of jobs;
• Select a Class Specification and fill out a Job Interest Card to be informed of any future openings for the specific Job Class. Find the Job Class that you are interested in by clicking on “Job Class Specifications” in the right side of the page. Click on the Class Title that you are interested in and then click on “Email me when more jobs like this become available”. Fill out the “Job Interest Card” with your contact information to be informed of future job openings.

You can apply online at workplace.alaska.gov or you can submit a paper application. Go to the “How To Apply” section for more information on submitting an application. Please be sure to follow the instructions carefully.

Public computers are available at Alaska Job Centers, Public Libraries, and Legislative Information Offices.

Yes. You must fax it to 907-465-2576 no later than 5 p.m., Alaska Standard Time, on the closing date of the recruitment.

Please call our helpline at 800-587-0430 (statewide) or 907-465-4095/4430 (Juneau and out-of-state callers) for assistance. Assistance is available Monday-Friday from 12:00 pm to 5:00 pm, except on holidays.

No. Your application must be received online or in hard copy (paper application) by the Division of Personnel no later than 5 p.m., Alaska Standard Time, on the closing date of the recruitment. The manager is not responsible for processing your application by the deadline.

Most vacancies will be open a minimum of ten (10) calendar days. The hiring manager can select a longer period of time and, in some instances, is allowed a shorter recruitment period. Check the job posting for the deadline.

Your application package will be reviewed to see if it demonstrates that you meet the minimum qualifications required for the position you are applying for. The information you provide needs to demonstrate what education and/or experience you believe meets the minimum qualifications.

Beyond the minimum qualifications, the hiring manager will review applicant information based on specific needs of the vacancy. If you are selected for an interview, you will be contacted.

The minimum qualifications are the very basic qualifications you must have to be eligible for a position. Minimum qualifications are listed in each job posting. If you have questions regarding your qualifications, call the Division of Personnel and Labor Relations at 907-465-4430.

While the application allows you to select yes or no for contacting a supervisor, the State of Alaska requires all applicants to sign a pre-employment certification at the time of interview, granting permission to contact current or former employers or persons who know you in order to obtain additional information or to verify information you have provided.

The State of Alaska does not typically contact current or former employers or persons who know you unless you are a top candidate. If you have a concern regarding a current or former employer or person who knows you, please discuss it with the hiring manager at the time of interview.

Under 02 AAC 07.106, Alaska residents receive an employment preference with the state of Alaska. Alaska residency for purposes of employment with the State of Alaska, is established in one of the following ways:

• The applicant is domiciled in the state of Alaska, or;
• The applicant is presently serving in the military with the intent of being domiciled in the state of Alaska upon completion of military service, or;
• The applicant can provide documentation of graduation from an accredited high school or post-secondary institution in the State of Alaska, or has earned a General Equivalency Diploma (GED) while domiciled in Alaska, or;
• The applicant is presently enrolled in a post-secondary institution in the state of Alaska and not solely in online classes.
• The applicant who is a non-resident displaced to any area of the United States by a natural disaster, with proof of residence from the area declared to be a natural disaster by the President of the United States, will be considered an applicant for employment purposes for a 12-month period following the declaration.

The time period varies from days to weeks. If you are not selected for an interview, you will not be notified of the selection until the position has been filled.

Yes.

The Division of Personnel & Labor Relations does not evaluate transcripts from foreign institutions unless they have been verified by an accredited association or by a credential evaluation service.

To learn more about credential services, you may visit the U.S. Department of Education, Recognition of Foreign Qualifications.

Some Credential Service Agencies may include:

• World Education Services
• International Education Research Foundation, Inc.
• International Consultants of Delaware, Inc.
• American Association of Collegiate Registrars and Admissions Officers (AACRAO)

NOTE: The Division of Personnel & Labor Relations does not make recommendations for which service to choose nor are we responsible for the expense and/or outcome.

If you are a disabled veteran or were a prisoner of war, and answer the confidential veteran’s questions, you may qualify as a 10pt veteran, which guarantees an interview for positions that you submit a complete application and meet the minimum qualifications for.

If you are considered a veteran but not a disabled veteran or prisoner of war, and answer the confidential veterans questions, you may qualify as a 5pt veteran, which ensures you are given complete consideration for positions that you submit a complete applications and meet the minimum qualifications for.

2 AAC 07.235 authorizes the appointment of a person having a severe disability, as determined by the director of the Division of Vocational Rehabilitation, to a job class for which the person meets the minimum qualifications in provisional status for a period not to exceed four months within a twelve-month period.

An incomplete application is one that does not contain the specific recruitment requirements which have been defined, documented, and requested in the job posting. Specific recruitment requirements are regularly requested and documented in the Special Note and Additional Required Information Section of the job posting.

Workplace Alaska job postings are very specific. Applicants may be required to provide/support information within the cover letter and may be required to provide information at the time of application, before the closing date of the recruitment, or at time of interview. If you DO NOT follow instructions or do not provide requested information, you may not be eligible for consideration and, therefore, would not be offered an opportunity to advance to the next phase.

• Carefully read the job posting to make sure you meet the minimum qualifications and to find out what information you must submit with your application;
• Be sure you are eligible to apply based on who the position is open to

  Alaska Residents Only:

  Positions open only to Alaska Residents, as defined above.

  All State Employees:

  Applicants must currently hold permanent employment status. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

  All Applicants:

  Open to all applicants who have a legal right to work in the United States.

  CEA Employees Only:

  Positions open only to employees currently working or on layoff status from a position in the Confidential Bargaining Unit

  Department Employees Only:

  Applicants must currently work in the recruiting department and hold permanent employment status. Permanent employment status is defined as holding permanent status in ANY job class in the current period of employment with no break in service (separation from State of Alaska employment) since the permanent status was earned.

• Create a fully complete application, providing complete descriptions of duties in your work history;
• Create a well written cover letter if one is required. Be sure to include all the information asked for. Check for spelling and grammar errors;
• Fully disclose any required conviction information;
• Fully disclose any periods of State service if they are not listed in your work history.

Here is a list of sites that provide additional career information and job sites for applicants.

• Alaska Marine Highway System
• Alaska State Trooper
• Correctional Officer
• Labor, Trades and Crafts
• Office of Children's Services
• Public Health Nursing
• Alaska Court System
• Alaska Housing Finance Corp
• Alaska Industrial Development and Export Authority (AIDEA)
• Alaska Railroad
• Other (non-state government) jobs