AlaskaCare Health Plan Partners
Our Partners
The following AlaskaCare partner guide has information on everyone that provides services to the AlaskaCare Health Plans. Aetna’s Health Concierge at (855) 784-8646 is the single-point-of-contact for all medical, claim, and benefit questions.
Aetna
- Aetna Concierge: (855) 784-8646
- Medical claims administration and network
- Online access: Aetna Navigator
Moda Health/Delta Dental of Alaska
- (855) 718-1768
- Dental claims administration and network
- Online access: myModa
OptumRx
- (855) 409-6999
- Pharmacy claims administration and network
- Online access: OptumRx.com
PayFlex
- Customer Service: (800) 416-7053
- COBRA and Direct bill: (800) 359-3921
- Health flexible spending accounts (HFSA): (888) 678-8242
- Online access: Payflex.com
ActiveHealth
- Aetna Concierge: (855) 784-8646
- Wellness and condition management program
- Online access: Aetna Navigator or AlaskaCare’s Employee Wellness page
CHCS Services, Inc.
- General Info: (877) 287-7116
- Long-term care plan administration
- Online access: AlaskaCare's LTC page
VSP
- Aetna Concierge: (855) 784-8646
- Vision plan administration
- Online access: VSP.com