Request Your Empower Retirement PIN

Contact a Client Service Representative at KeyTalk ® between the hours of 5 a.m. and 5:30 p.m. Alaska Time, Monday through Friday at (800) 232-0859.

Or, request your PIN online.

Your PIN will be mailed to your address currently on file. Please allow 7 to 10 business days for delivery. To change a PIN call KeyTalk and select option 4: Change PIN on the automated telephone service.