A:  Centralized services, cost savings, and customer satisfaction

A:  Alvarez & Marsal Public Sector Services (A&M) has been contracted by the State of Alaska for the AAPEX project. A&M is partnering closely with IT and Back-Office Shared Services teams to develop and execute a sound and thorough plan that paves the way forward.

A:  Plans created in Phase 2 will be implemented starting in March.

A:  DOA has been in the process of consolidating IT and Back-Office Shared Services for several years. DOA staff are focused on day to day operations and are challenged to expediently address consolidation efforts. After reviewing the current status and options, the State decided to hire a full-service firm with extensive experience to ensure AAPEX is completed effectively and efficiently.

A:  Any type of change needs to be systematically managed in order to minimize productivity loss while the organization moves from the current state to the desired future state. The AAPEX Team will collaborate with DOA leadership to identify and address issues, create a change management effort, and actively move the state through the change process. The AAPEX Team is engaging with department leaders to develop plan that will be successfully implemented to move the state forward.

A:  Phase 2 requires collaboration between the departments, IT, Back-Office Shared Services, and A&M as we jointly design and plan the execution strategy. The APPEX Team will hold briefings with key stakeholder groups to gather feedback on the recommended plan. If you would to participate or be involved, talk to your manager.

A:  Back-Office Shared Services includes accounts payable, travel and employee reimbursement, debt recovery collections, print services, lease management, and procurement.

A:  The APPEX Team is currently in Phase 2 of the AAPEX project, which will be complete in early March. Phase 2 includes defining, designing, and planning the remaining IT and Back-Office Shared Service improvements.