Workplace Alaska Hotline, How to Apply, and FAQ.
The following is a greeting given in one of the 20 indigenous languages recognized by the State of Alaska.
Workplace Alaska Hotline, How to Apply, and FAQ.
Department of Administration
Division of Personnel and Labor Relations
PO Box 110201
Juneau, AK 99811-0201
State Office Building, 10th Floor
333 Willoughby Avenue
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job opening.
Application Note: The State of Alaska has chosen not to collect the information located in the Preferences section of the application. As a result, you can see the section but do not have the option of editing. Just click “Cancel” or “Save & View Application” to return to the body of your application to continue working on other sections.
For applicant password assistance please visit:
Or call: 855-524-5627
Note: The agency will be provided your application. Please provide your email address if you are willing to be contacted electronically.
Click on the question to view the answer.
If you receive this message, it means that there is an account associated with that particular e-mail address. You may have applied with an agency in the past that is a NEOGOV customer (The Municipality of Anchorage is a customer, for example). Your information is retrievable and can be accessed by following the forgotten username and password steps as seen below.
For security reasons, too many unsuccessful login attempts will lock your account temporarily. If you have waited the specified amount of time, and it is still locked, you may unlock the account by requesting to reset the password. Select the "Reset Password" link, enter your e-mail address and answer the verification question , then click on "Reset Password".
Click on "Forgot Username" link under the sign-in fields or you can use your email address instead of your username to login.
Click on "Reset Password" under the sign-in fields to reset your password. You will need to provide the email address that you used to set up your account in order to reset your password.
Password reset emails are sent immediately but delivery can depend on your email provider. Be sure to check your spam/junk mail folder if you do not see the e-mail in your inbox. If you still have not received the e-mail, add the e-mail address firstname.lastname@example.org to your Contacts. If it still is not received, contact technical support at your e-mail service provider to determine if the reset password e-mail is being filtered out or blocked.
If you do not have access to the email address listed on your account, there is no way to create a new password. Our staff does not have access to user passwords and are unable to edit/update email addresses. You will need to create a new account with a valid email address.
No. Every user account must have a unique email address.
No. Each applicant must have their own account.
No. Once established, a username cannot be changed.
The system automatically times out after 30 minutes. The ‘Questions’ page saves automatically every 30 seconds so you don’t have to worry about losing that information . Otherwise you can click ‘Save’ at the bottom of the page you are working on. All of the information that you have entered up to that point is stored.
The field for how many hours a week you work will only accept whole numbers. If desired, you can note the exact number of hours in the Duties Summary.
If you see the old Workplace Alaska homepage, you need to clear your cache. To clear your cache, visit our instruction page at http://doa.alaska.gov/dop/workplace/instructions/.
You need to delete your old bookmark and create a new one. The old bookmark directs you to an outdated link. To create a new bookmark, visit our instruction page at http://doa.alaska.gov/dop/workplace/instructions/.
All positions within the Classified Service with the State of Alaska are filled through Workplace Alaska with the following exceptions:
Additionally, you may find positions for the Legislative Branch, Alaska Court System, Alaska Railroad, and Governor’s Office.
Use one of the sources below to find out about vacancies:
You can apply online at workplace.alaska.gov or you can submit a paper application. Go to the “How To Apply” section for more information on submitting an application. Please be sure to follow the instructions carefully.
Public computers are available at Alaska Job Centers, Public Libraries, and Legislative Information Offices.
Yes. You must fax it to 907-465-2576 no later than 5 p.m., Alaska Standard Time, on the closing date of the recruitment.
Please call our helpline at 800-587-0430 (statewide) or 907-465-4095/4430 (Juneau and out-of-state callers) for assistance. Assistance is available Monday-Friday from 12:00 pm to 5:00 pm, except on holidays.
No. Your application must be received online or in hard copy (paper application) by the Division of Personnel no later than 5 p.m., Alaska Standard Time, on the closing date of the recruitment. The manager is not responsible for processing your application by the deadline.
Most vacancies will be open a minimum of ten (10) calendar days. The hiring manager can select a longer period of time and, in some instances, is allowed a shorter recruitment period. Check the job posting for the deadline.
Your application package will be reviewed to see if it demonstrates that you meet the minimum qualifications required for the position you are applying for. The information you provide needs to demonstrate what education and/or experience you believe meets the minimum qualifications.
Beyond the minimum qualifications, the hiring manager will review applicant information based on specific needs of the vacancy. If you are selected for an interview, you will be contacted.
The minimum qualifications are the very basic qualifications you must have to be eligible for a position. Minimum qualifications are listed in each job posting. If you have questions regarding your qualifications, call the Division of Personnel and Labor Relations at 907-465-4430.
While the application allows you to select yes or no for contacting a supervisor, the State of Alaska requires all applicants to sign a pre-employment certification at the time of interview, granting permission to contact current or former employers or persons who know you in order to obtain additional information or to verify information you have provided.
The State of Alaska does not typically contact current or former employers or persons who know you unless you are a top candidate. If you have a concern regarding a current or former employer or person who knows you, please discuss it with the hiring manager at the time of interview.
Under 02 AAC 07.106, Alaska residents receive an employment preference with the state of Alaska. Alaska residency for purposes of employment with the State of Alaska, is established in one of the following ways:
The time period varies from days to weeks. If you are not selected for an interview, you will not be notified of the selection until the position has been filled.
The Division of Personnel & Labor Relations does not evaluate transcripts from foreign institutions unless they have been verified by an accredited association or by a credential evaluation service.
To learn more about credential services, you may visit the U.S. Department of Education, Recognition of Foreign Qualifications.
Some Credential Service Agencies may include:
NOTE: The Division of Personnel & Labor Relations does not make recommendations for which service to choose nor are we responsible for the expense and/or outcome.
If you are a disabled veteran or were a prisoner of war, and answer the confidential veteran’s questions, you may qualify as a 10pt veteran, which guarantees an interview for positions that you submit a complete application and meet the minimum qualifications for.
If you are considered a veteran but not a disabled veteran or prisoner of war, and answer the confidential veterans questions, you may qualify as a 5pt veteran, which ensures you are given complete consideration for positions that you submit a complete applications and meet the minimum qualifications for.
2 AAC 07.235 authorizes the appointment of a person having a severe disability, as determined by the director of the Division of Vocational Rehabilitation, to a job class for which the person meets the minimum qualifications in provisional status for a period not to exceed four months within a twelve-month period.
An incomplete application is one that does not contain the specific recruitment requirements which have been defined, documented, and requested in the job posting. Specific recruitment requirements are regularly requested and documented in the Special Note and Additional Required Information Section of the job posting.
Workplace Alaska job postings are very specific. Applicants may be required to provide/support information within the cover letter and may be required to provide information at the time of application, before the closing date of the recruitment, or at time of interview. If you DO NOT follow instructions or do not provide requested information, you may not be eligible for consideration and, therefore, would not be offered an opportunity to advance to the next phase.
Here is a list of sites that provide additional career information and job sites for applicants.
For applicant password assistance please visit:
Or call: 1-855-524-5627
The State of Alaska is an EEO/ADA employer. Individuals requiring accommodations should call 1-800-587-0430 or 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973.
Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.