Alaska Department of Administration
Department Of Administration Divisions
The Department of Administration is comprised of ten divisions that provide support services to both internal and external customers. In addition, the department provides administrative support services to five independent state agencies, boards, or commissions.
External Customer Services
- Motor Vehicles
creates, records, and renews vehicle registrations and provides testing, issuance and recording of driver’s licenses
- Office of Public Advocacy
provides guardianship, child advocacy (guardian ad litem) and legal services to vulnerable Alaskans
- Public Defender Agency
performs this constitutionally required governmental function by providing legal defense services for those who do not have the financial means to hire an attorney
- Retirement and Benefits
administers and provides record keeping and counseling services for the following retirement systems: public employees, teachers, judicial, national guard and naval militia, and elected public officers. (Internal and external client base)
Internal Customer Services
- Administrative Services
provides general administrative and support services including accounting, budget, procurement and computer desktop support
develops, operates, and maintains statewide accounting and payroll systems that meet vendor payment, payroll and financial reporting requirements of state government
- Office of Information Technology
provides and maintains secure and reliable information technology infrastructure for voice and data and manages enterprise applications used across the executive branch
- Personnel and Labor Relations
provides human resource services to state agencies to include pay plans, training, labor contract negotiations, arbitration and mediation
- Program Acceleration Office
provides an external scope into change initiatives and acts as a centralized hub for joint communication and messaging of project progress. The PAO is working towards developing an economic analysis for projects, in order to share benchmarks, insights, impacts, and assess financial optimization. Additionally the PAO will work to exchange knowledge while sharing good practices across projects.
- Risk Management
provides protection of the financial assets and operation of the state from accidental loss.
- Shared Services of Alaska
provides enterprise-wide management of financial transactions and back-office support for common administrative functions. SSoA programs include Accounts Payable, Travel and Expense Reimbursement, Aged Accounts Receivables and Debt Recovery, Central Mail and Print Services, and Leasing and Facilities Administration coordinated with the Department of Transportation and Public Facilities.
Agencies, Boards, and Commissions:
- Alaska Public Broadcasting Commission
provides the citizens of Alaska with an integrated public broadcasting system.
- Alaska Public Offices Commission
administers the state’s four disclosure laws: campaign disclosure, legislative financial disclosure, public official financial disclosure, and regulation of lobbying.
- Office of Administrative Hearings
is an independent, quasi-judicial agency whose administrative law judges hear and decide executive branch tax, retirement and benefits appeals and conduct administrative adjudications on behalf of executive branch agencies in more than forty categories of cases.