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The following is a greeting given in one of the 20 indigenous languages recognized by the State of Alaska.

Ade’ ndadz dengit’a?
(Deg Xinag)
"Hello, how are you?"
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Alaska Department of Administration Division of Finance

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Administration / Finance / One Card Program / Program Administrator Support

One Card Program

Program Administrator Support Contacts

U.S. Bank - Contacts

Customer Service

1-800-344-5696 — United States
1-701-461-2010 — Outside the United States – call collect

  • Statements, transactions, and balances inquiries
  • Lost or stolen cards
  • PINs

Fraud Assistance

1-800-523-9078
fraud_help@usbank.com (Use to report phishing emails)

AccessOnline

https://access.usbank.com/

AccessOnline Help Desk

1-877-887-9260, Commercial Client

  • General navigation

Program Administrator Support

AccessOnline Support

877-452-8083, Option #2

AccessOnline - Message client service portal

  1. Login to AccessOnline
  2. Select Need Help?
  3. Choose Message Client Services to start a secure message.

Account Coordinator (AC)

855-250-6421, Extensions are listed below

Primary

Heather Swanson — Ext. 156-6249 (hours 5:30am-2:00pm AKST)

Back-Up Account Coordinator(s)
Tom Sewing — Ext. 156-6289
Melissa Murphy — Ext. 156-6260
Gregg Ried — Ext. 156-6269
Xavier Townsend — Ext. 154-5597

AccessOnline - Guides and Training

  1. Login to Access Online
  2. Select Need Help?
  3. Choose User Guides and Training

Mission Statement

The mission of the Division of Finance is to provide accounting, payroll, and travel services for State government.

State of Alaska Department Administration
Division of Finance

Physical Address: State Office Building,
333 Willoughby Avenue, 10th Floor,
Juneau, AK 99801
Mailing Address: PO Box 110204,
Juneau, AK 99811
Phone: (907) 465-2240
Fax: (907) 465-2169