Information for Vendors
Welcome to the State of Alaska Vendor Information page! The intent of this page is to provide references and resources not only for new and existing vendors doing business with the State of Alaska, but also for State of Alaska employees. Through Job Aids, FAQs, etc., we hope to broaden the knowledge for both vendors and state agencies in areas such as Vendor Self Service (VSS), signing up for EFT, searching for vendors in the State of Alaska’s financial/procurement system, and submitting vendor requests.
Vendor Help Desk
The Vendor Help Desk is responsible for adding and updating vendor information in the State of Alaska’s financial/procurement system based on requests from State of Alaska departments and vendors. We also field calls and emails daily from both departments and vendors, ranging from assistance with the VSS registration process, payment inquiries, and assisting departments with vendor inquires.
The Vendor Help Desk is available Monday through Friday from 8:00 am to 4:30pm. Our phone number is 907-465-5555, Option 2 and our email address is email@example.com.
Vendor Self Service (VSS)
Website is only accessible outside of the SOA network.
Hours of Availability
- Days - available seven days a week
- Hours - 6:00a to 6:00p
References & Resources
Vendor Self-Service (VSS) Guides
Frequently Asked Questions (FAQs)
This information will be communicated to the Vendor via email.
They are Internet Explorer (IE) 8, IE 9, IE 10, IE 11 and Mozilla Firefox ESR 24.
Passwords do not expire but account verification will occur every 360 days.
Users will be locked out after five (5) invalid attempts. You can do a reset of your password in VSS or contact the IRIS Help Desk for assistance.
Yes, a vendor can have multiple Account Administrators.
If you are logged in, and you add items to the watch list, will everyone who has their own login see the same watch list?
If they are different users for the same Vendor they will not see each other’s watch list.
Vendors awarded a contract, delivery order or purchase order will have the capability to submit electronic invoices in VSS. Vendors without an award document or access to a computer can mail them in as they do now.
Yes, they will be visible to the grantee.
Yes, they will be viewable by the Vendor who was issued the payment.
They are attached to the Invoice document header (INVSS) in IRIS Financial.
What is going to happen when a client doesn’t have a bank account for EFT payments or the bank closes the account due to inactivity or zero balance?
Vendors must have a valid bank account for EFT payments. If DOF receives an error regarding your EFT account information, such as a closed bank account, DOF will contact the vendor directly.
If a child care provider changes their physical address how do we verify that address? OCS needs to make sure the physical address is in compliance with the regulations.
CCPO will evaluate a vendor’s record before making payments to child care vendors to ensure addresses match their ICCIS program.
Vendors will have the ability to apply for preferences by checking those for which they qualify. During the evaluation process, the procurement officer will verify the selected preferences.
Procurement documents are approved electronically in IRIS. If a Contract or Agreement needs a wet signature it can be printed from the application and mailed to the Vendor.
Each attachment can be two megabytes (2 MB) in size and the maximum number is five megabytes (5 MB).
It depends how the solicitation is set-up. Region is not currently a searchable element on solicitations. However, the region could be included in the description.
There is an option to post attachments to the original solicitation if necessary.
Currently there are no plans to do so.
How long is payment information kept on VSS?
Payment history will be viewable for one year.
I’ve registered in VSS, but would also like to sign up for EFTs. How do I do that?
In order for the state to be able to send payments directly to your bank account, you first need to submit an Electronic Payment Agreement. Also available is information for State Employees and Subsidized Adoption / Guardianship and Foster Parents.
Payment and 1099 address changes are handled by the Division of Finance. If you need to update an address field in VSS that does not have an online edit option, please email your address change to the Vendor Help Desk fax your address change request to 907-465-2169. Please make sure to provide a callback number in case a member of our vendor team has follow-up questions.
Electronic Payments (EFT)
Adding EFT account information or making updates may no longer be completed in VSS. If you would like to set up EFT or make a change to your existing EFT account information, an Electronic Payment Agreement Form must be completed.
NIGP Commodity Code Listing
The NIGP Commodity/Services Code displayed here is copyrighted material that is to be used for reference purposes only. All Rights Reserved. This material is for this Agency’s use only and may not be downloaded without a license from Periscope Holdings, Inc.
- NIGP Code Lookup [XLSX]