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State of Alaska

Department of Administration

Division of Finance

Alaska Department of Administration, Division of Finance
Administration >  Division of Finance > Training FAQs


Frequently Asked Questions

Click on the questions below to see their corresponding answers.

General Questions

01. Do I need to print the class materials prior to the class and bring them with me?

No. Your training instructor will provide you with copies of all the class materials during your class. Training materials are posted in LearnAlaska for reference purposes and to allow past students to reprint materials if necessary.

02. Where is the Computer Lab in Juneau located?

The Juneau Computer Lab is located on the tenth floor of the State Office Building. The State Office Building is located at 333 Willoughby Avenue, in downtown Juneau, across from Bullwinkleís Pizza Parlor. Upon arriving on the tenth floor please cross the bridge to the Division of Personnel entrance and turn right. Follow the windows to the first door on the right which is the Department of Administrationís Computer Lab.

Click here for the Google Maps website and detailed driving directions from your location.

03. Where is the Computer Lab in Anchorage located?

The Anchorage Computer Lab at 619 E. Ship Creek Drive on third floor across from the Division of Personnelís offices. Upon arriving on the third floor follow the signs to the computer lab.

Click here for the Google Maps website and detailed driving directions from your location.

04. Where do I park when attending a Juneau training class in the State Office Building?

General parking is available for State of Alaska employees in numerous parking lots in the Juneau Core Area. If you choose to park in any of these areas and do not possess a Juneau parking permit you will need to visit the Division of General Services on the seventh floor of the State Office Building in order to obtain a temporary parking permit. Without a parking permit your vehicle will be ticketed.

For the Parking Map and Policy please review the Parking Procedure document posted on the Division of General Services web site.

05. Is it appropriate to take AKSAS: Introduction and AKSAS: Management Reporting in the same week?

You may find it useful to allow some time to pass between your Introduction class and the Management Reporting class. The additional AKSAS experience will help you to learn Management Reporting more easily. However, we do allow students to take the classes in the same week.

06. Who do I contact if I still have questions?

Contact the Division of Finance Training Team via email or telephone at (907) 465-2240 for any questions related to our courses and how to register.

Computer Based Training (CBT) Module Questions

01. What is a CBT?

CBT stands for Computer Based Training. It is an online course that can be accessed using an internet browser.

02. Which CBTs does DOF offer?

DOF now offers three CBT courses: AKSAS: Introduction, ALDER 100, and ALDER 101. These courses will no longer be offered in a classroom setting.

03. What is the history of the Stateís CBTs?

The process of offering these classes via CBT took over a year and a half. The data in the courses is mostly from 2011. These courses will not be updated with current data, nor any typos or minor errors fixed since the State is replacing AKSAS in 2014 with a new accounting system called IRIS. The focus until then will be on IRIS.

04. Who should take a CBT?

ALDER 100, ALDER 101 and AKSAS: Introduction are no longer offered in a classroom setting, so taking these courses as a CBT is currently the only way to become familiar with the course material. These courses are available to all SOA employees, but are intended for individuals whose jobs require them to use ALDER or AKSAS. Employees whose jobs require them to use AKSAS and are new to the SOA will benefit from taking Intro to AKSAS. Supervisor approval is required to take these classes. Additionally, all three CBTs are prerequisites to ALDER 201 and AKSAS: Management Reporting which are still classroom-based courses.

05. When can I take a CBT?

The three CBT courses were first available online in February of 2013.

06. How do I sign up to take a CBT?

By using the LearnAlaska learning management system website. Search for the following courses to request access and enroll:

  • SOA-DOA-DOF: AKSAS: Introduction Training
  • SOA-DOA-DOF: ALDER 100: Report Viewers Training
  • SOA-DOA-DOF: ALDER 101: Interactive Training

07. Where can I access a CBT?

After access approval is received through an automated system process, the student may enroll in the course and gain access to the required course materials and course website address.

08. Do I receive any CPEs for taking these CBTs?

No. CPEs will not be offered for these classes.

09. Who do I contact if I experience technical difficulty while taking the CBT?

After logging into the CBT site, there is a link for Support, then Technical Support.

10. Who do I contact if I have questions about any of the material contained in the CBTs?

For questions about course content, please contact:

  1. The DOF Training Team by email, or
  2. Your Division of Finance Agency Accountant.

11. Will completion of a CBT show on my SOA transcript?

Yes. Once you complete any of the CBTs, the training can be added to your SOA transcript.

12. Where can I find student guides to accompany the CBTs?

All three CBTs have accompanying student guides. Review of these guides are required before a student may gain access to the CBT module. You may locate the student guides in LearnAlaska.

13. Screen shots are blurry, can they be fixed?

The course screens are slightly blurry due to a technical interface issue between the platforms involved. This issue will not be fixed.

14. What if I can't complete all the lessons in one session?

You may logout of the CBT if necessary, you will be returned to the course details screen in LearnAlaska where you will have two options, Access Item and Mark Complete. If you are not done with all the CBT lessons and tests, you may logout of LearnAlaska at that point. When you are ready to begin your course again, you may access it through a link in your LearnAlaska Learning Plan, click on Access Item, and login to the ETS portal to continue your lessons. When you are totally done with the course, you may click the Mark Complete button in LearnAlaska to confirm that you have completed all the lessons.

15. What happens if I am inactive for a period of time while taking a CBT course?

The CBT will timeout after 30 minutes and you will need to login again to continue.