Payroll
Notice of Pay Problem (NOPP) Information
Introduction
The Notice of Pay Problem (NOPP) form is intended to be used for pay problems only. However, it has been used for leave issues, merit issues, travel issues, insurance issues and other problems. The Department of Administration, Division of Finance will respond to all NOPPs submitted, but will prioritize those related to pay.
An improved, more functional NOPP form is forthcoming, as is a new method of communicating issues that are not related to pay. In the meantime, all NOPPs that have been received, and are outstanding will receive a response. For issues that are not related to pay, please continue to use the NOPP form until we've established an alternate system.
NOPP Form
State of Alaska employees may access the NOPP Form at the following link.
Please submit your completed form to the appropriate mailbox for your department. Mailbox links can be found here.
NOPP Dashboard
A real time Payroll Ticket Dashboard that displays an overview of outstanding Payroll issues and NOPPs has been developed.
NOPP Backlog
The Division of Finance is working to address the backlog of Notice of Pay Problems (NOPPs). A dedicated team has been assembled to work methodically through all outstanding NOPPs. They have organized all unresolved NOPPs and begun working through them one-by-one.
If you have an outstanding NOPP, you will receive an email acknowledging receipt and the NOPP number assigned. You will be able to monitor your submission(s) on the Payroll Ticket Dashboard using the assigned number. Personal information is not visible on the dashboard.
Feedback
The Division of Finance welcomes feedback on the payroll ticketing and Notice of Pay Problem (NOPP) dashboard. We do ask for your name and an email address so that we can provide specific information to you or ask follow up questions.
You may submit your feedback here.