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The following is a greeting given in one of the 20 indigenous languages recognized by the State of Alaska.

Ade’ ndadz dengit’a?
(Deg Xinag)
"Hello, how are you?"
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Alaska Department of Administration Division of Finance

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Administration / Finance / Travel / Services & Requirements

Travel

E-Travel Services & Requirements

Updated July 26, 2024

Services

Booking a trip
A fee applies per itinerary, which may include air, car, hotel, and other modes of transportation.
State Authorized Air Fare Quote Only
Air fare quote only can be accomplished by using E-Travel Online and saving the information as research. There is no fee for this service. If the travel agency is asked for the fare quote, a full agent assist fee applies. The fee is charged immediately, and the requested air quote only is sent as a final.
Refunds and Voids
Refunds and voids can be handled in E-Travel Online during the trip cancellation process. The fee for a refund is reduced and the fee for a void is waived. An agent assistance fee applies for processing refunds or voids that are not handled via E-Travel Online.
Companion Fares
Two fees apply, one for each State traveler (paid by the State). If one is not a State traveler, the itinerary cannot be booked by the travel agency or E-Travel Online. Alaska Airlines requires a single form of payment for both tickets and the reservations for both travelers must be held in the same confirmation code.
Charters
A fee applies to each charter and is charged at the same time the preliminary itinerary is sent. If the charter is subsequently canceled, the fee still applies. Charters are an optional service and may be booked directly with the vendor provided the vendor is an authorized air carrier for the State of Alaska.

Please contact the ETMT with any questions regarding these standards.

When is E-Travel Required?

  • Booking travel on scheduled air carriers
  • Reserving rental cars
  • Full-service travel arrangements that include air, hotel, and/or car.

Air travel for all state-funded executive branch travelers, including board and commission members, clients, witnesses, etc. is arranged by E-Travel.

Use E-Travel Online when possible. Create your own prelim and either save as a template or save the purchase page as instructed within E-Travel Online, then email the itinerary to the approver and/or traveler. Once approved, access the saved template, or start from the booking page and purchase using E-Travel Online. A final itinerary will be sent to the emails in the travel profile.

Alternatively, call Corporate Travel Management (CTM) at 1-866-762-8728 to make a reservation. A preliminary or final itinerary will be sent depending on approval status.

CTM will not accept new travel reservation requests if made via email. The email is only for changes to existing bookings.

When is E-Travel optional?

The E-Travel Office can be used for these types of travel:

  • Air only on rural carriers included in the list below (if not on the list, contact CTM)
  • Charters
  • Bus only
  • Ferry only
  • Hotel only
  • Conference hotels
  • Lodging not available in E-Travel Online

The use of E-Travel is optional when booking rural air, but only when travel plans do not include a major airline (one bookable in E-Travel Online) and if the desired rural carrier is listed below.

Rural carriers that are not included in the list below must be booked via CTM either using the online rural request or directly with an E-Travel agent. This ensures the carrier requested has met licensing requirements and holds a current and valid certificate. RAVN Alaska, Alaska Airlines, and other large air carriers are not considered Rural Carriers and must be booked via CTM.

  • Air Excursions (Alaska Seaplanes)
  • Bering Air
  • Everts Air
  • Grant Aviation
  • Ilamna Air Taxi
  • Island Air Service - Redemption Inc.
  • Kalinin Aviation (Alaska Seaplanes)
  • K Bay Air
  • Kenai Aviation
  • Paklook Air (Yute Commuter Service)
  • Ryan Air
  • Scott Air (Island Air Express)
  • Sterling Airways (Aleutian Airways)
  • Taquan Air
  • Wright Air Service

What services are not available through E-Travel?

  • Fare quotes for travel past the travel date (past date fare quote)
  • Elite traveler status upgrades to Premium, First, or Business Class.
  • Using Companion Coupons for non-State business
  • Personal credit card as a form of payment
  • Routing change on a personal deviation
  • Hotel direct bills

How do I request research services?

Travel agency staff can assist State agencies with billing and service issues between State and travel providers.

Fees may apply to this service.

Please contact the ETMT with any questions regarding these standards.

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Mission Statement

The mission of the Division of Finance is to provide accounting, payroll, and travel services for State government.

State of Alaska Department Administration
Division of Finance

Physical Address: State Office Building,
333 Willoughby Avenue, 10th Floor,
Juneau, AK 99801
Mailing Address: PO Box 110204,
Juneau, AK 99811
Phone: (907) 465-2240
Fax: (907) 465-2169