Travel
E-Travel News
March 2020 - Volume 12, Issue 2
In This Issue
- E-Travel Login
- No-Show Reminder for State Travelers
- SeaTac Modernization and Renovation
- Airplane GSA Rate and Dry Rate
E-Travel Login
Access to E-Travel Online is granted by your department. If you have recently changed departments or are unsure if you have been given access to the system, you will need to contact your Department Travel Administrator.
If you receive a WARNING Invalid username or password when attempting to log in and you have not recently used the system, contact your department to verify access. Once access has been verified, use these steps to log into the system.
- Access the system using E-Travel Online Login quick link on Division of Finance Travel webpage
- Enter your LDAP ID as your UserID
- Enter your SOA enterprise password
The enterprise password is used to access alaska.gov email accounts. If your email does not end in the alaska.gov domain and you do not know your current enterprise password, it can be reset by your agency IT support staff.
Your agency’s IT support staff contacts can be found at http://doa.alaska.gov/oit/password.html.
No-Show Reminder for State Travelers
Airlines are continually improving their departure process to minimize impacts of overbooking and reduce time spent assisting with travelers in the gate area. Most major airlines and some rural air carriers have no-show policies, including Alaska Air and RAVN Alaska.
As partners, we respect the fiscal impact no-shows have on all our travel vendors, including, hotels, and car rental agencies. As a state funded traveler, please make every attempt to cancel or change travel plans in advance to avoid additional costs to the State.
Please review the affects if travel is not cancelled in advance of departure:
- All your continuing and return flights will be cancelled.
- Your department may need to purchase an entirely new ticket for you to complete your trip.
- Hotels will impose their cancelation policy and charge the State the applicable no-show fee.
If you think you'll miss your flight, immediately contact CTM using the phone number printed on your itinerary. If you change or cancel prior to the scheduled departure the value of your ticket can be used as a credit for a future flight (subject to change fees). When you contact CTM they will also update your car and hotel reservations to coincide with the change or cancellation.
- Changes within 72 hours of departure:
- Contact CTM by phone at 1-866-762-8728, or
- Contact the airlines or airport ticket agent
- Changes greater than 72 hours from departure:
- Change or cancel in E-Travel Online,
- Email e-travelhelp@travelctm.com, or
- Contact CTM by phone at 1-866-762-8728
SeaTac Modernization and Renovation
As major construction continues at SeaTac airport, there may be delays during peak travel hours. Travel may also be affected by a series of updates to improve future airport trips, including:
- Flights operating out of remote gates via the newly opened D Concourse Annex, meaning some guests will travel on a shuttle bus to and from their aircraft
- The continued expansion, renovation, and modernization of the North Satellite terminal, with fewer escalators operating between the train level and the North Satellite Concourse
- Limited food and shopping options in some areas as merchants are upgraded.
Pay close attention to airport signs added to guide you during construction.
When departing out of SeaTac be sure to arrive at least two hours before your flight departs to give yourself plenty of time to navigate these ongoing airport changes.
When connecting through SeaTac, be mindful of the renovations and when possible book a longer connection between flights.
Learn more about SeaTac renovations on the Port of Seattle website: North Satellite Modernization project the Central Terminal Renovation project.
Airplane GSA Rate and Dry Rate
The Privately Owned Vehicle Rate Table was recently updated to reflect a change to the GSA Rate for the use of a personal aircraft and clarification to the note for the use of the Airplane Dry Rate as added.
The use of the dry rate is optional. The dry rate times mileage and the fuel cost are used to calculate the reimbursement. If fuel is provided by the State, only the dry rate times mileage is used to determine the reimbursement.